At Turbopeakonultranet, we understand that your
privacy matters. This policy explains how we
collect, use, and protect your information when you
work with our event analysis and reporting
services. We've written this in plain language
because we believe you shouldn't need a law degree
to understand what happens to your data.
Contact Information
When you reach out to us or request our services,
we collect basic contact details like your name,
email address, phone number, and company
information. We also gather details about your
event analysis needs and any specific requirements
you share with us.
Event Data
During our analysis work, you'll share event data
with us. This might include attendee information,
performance metrics, venue details, and other
event-related data. We treat this information as
confidential business data and handle it with
appropriate care.
Important: We only collect
information that's necessary for providing our
event analysis and reporting services. We don't
gather personal data for marketing purposes without
your explicit consent.
Providing event analysis and reporting services
you've requested
Communicating about project progress and
deliverables
Improving our analysis methods and service
quality
Complying with Taiwan's data protection
requirements
Maintaining accurate business records for
accounting purposes
We don't use your information for automated
decision-making or profiling. All our analysis work
involves human expertise and professional judgment.
Access Your Data
You can request a copy of the personal
information we hold about you. We'll provide
this within 30 days of your request.
Correct Information
If any information we have is incorrect, you
can ask us to update it. We'll make
corrections promptly.
Delete Your Data
You can request deletion of your personal
information, subject to any legal
requirements to retain certain records.
Limit Processing
You can ask us to restrict how we use your
information in certain circumstances.
Technical Security
We use industry-standard security measures to
protect your data. This includes encrypted data
storage, secure file transfer protocols, and
regular security updates on all our systems. Our
team follows strict password policies and uses
two-factor authentication where possible.
Physical Security
Our office at No. 3, Lane 135, Nangangyi Rd, Nantou
City maintains physical security measures including
locked file storage and restricted access to
sensitive documents. Team members who handle client
data are trained on privacy protection procedures.
Access Controls
Only team members who need access to your
information for project work can view it. We
maintain logs of data access and regularly review
who has permission to view client information.
Data Breach Response
If we ever experience a security incident that
affects your data, we'll notify you within 72
hours and explain what happened, what
information was involved, and what steps we're
taking to resolve the issue.
We don't sell or rent your personal information to
anyone. We only share information in these specific
situations:
With your explicit written consent
When legally required by Taiwan authorities
With trusted service providers who help us
deliver our services (like cloud storage
providers), but only under strict
confidentiality agreements
If we believe sharing is necessary to prevent
harm to people or property
International Data Transfers
We primarily store and process data within Taiwan.
If we need to transfer information internationally
for service delivery, we ensure appropriate
safeguards are in place and will inform you
beforehand.
We keep your information only as long as needed for
business and legal purposes. Here's our typical
retention schedule:
Project files and analysis data: 3 years after
project completion
Contact information: 5 years from last business
interaction
Financial records: 7 years as required by Taiwan
tax law
Marketing communications: Until you unsubscribe
or request removal
After retention periods expire, we securely delete
information using methods that make recovery
impossible.
Our website uses minimal cookies for basic
functionality. We don't use tracking cookies or
advertising networks. Any website analytics we
collect are anonymized and used solely to improve
user experience.
We review and update this privacy policy annually
or when our practices change. If we make
significant changes, we'll notify existing clients
by email at least 30 days before the changes take
effect. The updated version will always be
available on our website with a clear revision
date.
This privacy policy complies with Taiwan's Personal
Data Protection Act and reflects our commitment to
transparent, responsible data handling. We believe
privacy protection is essential for building trust
with our clients.
